How to make a complaint
If you’ve had dental care, services or treatment and want to make a complaint or ask for a refund, read our step-by-step guide.
How to make a complaintDental charges
The majority of patients will pay something towards their dental treatment, whether it's private or NHS.
More about dental chargesTooth whitening
Tooth whitening is a dental treatment that should only be undertaken following a proper assessment by a registered dentist.
More about tooth whiteningGoing abroad for dental treatment
If you're considering travelling abroad for dental treatment, be aware of the risks and what's involved.
More about dental treatment abroadWhat you can expect from your dental professional
Information on what to do if your expectations are not met and what action we take to protect you.
More about standards of careAligners or braces sent directly to your home
Information to help you make decisions about whether direct-to-your home aligners or braces are right and safe for you.
Direct-to-your-home aligners or braces